Unlike some, we don’t pretend we’re the only residential painting company serving the Washington DC metro area. Nor do we expect our word to be taken at face value.
Instead, we happily acknowledge the fact that not every residential painting company is capable of delivering the same results. Or for that matter, has any real intention of doing so. We also know that it’s not uncommon for customers to be shortchanged, having made the mistake of working with a lackluster painting company.
Whether you choose Homm CPS or take your business elsewhere, we strongly advise considering what really matters. That being, the four most important cornerstones of a quality residential painter. If you’re planning to put your trust in a team of pro painters, you want peace of mind from start to finish. You want to know that whatever it takes, you’ll be looking at an outstanding result to be proud of.
So rather than setting yourself up for a potentially expensive disappointment, here’s what you should be looking for in a pro painting team:
1. Excellent Communication
First up, you can tell a lot about a painting company by its commitment (or otherwise) to communication. For example, how easy is it to get in touch with a member of the team in the first place? Can they be trusted to return your emails and calls as promised? Are they receptive to every question you ask, or do they make you feel as if you’re wasting their time? Most importantly of all, do they make you feel like a valued customer, providing happy and helpful service without exception?
If you’re not immediately won-over after making contact with a pro painting team, you should probably trust your gut instinct. It takes strong communication to plan and implement a pro painting job – a quality not to be underestimated.
2. Accurate Quotations
It’s unrealistic to expect a 100% accurate and fixed quotation to be provided after a simple telephone consultation. The reason being that the pro painters will need to consider every aspect of the project, in order to provide a fixed quote that won’t be subject to change. At some point, however – and before the project goes ahead – you should be provided with a quotation the company guarantees will not increase by a penny under any circumstances.
Providing misleading quotations really is one of the oldest tricks in the book. At least, among those who are out to do nothing other than extract as much money from you as possible. By the time you agree to go ahead with the project, you should know exactly how much you’ll be paying upon completion and not a penny more.
3. Reputation And Credentials
It’s easy for a pro painting team to tell you how fantastic they are. It’s something else entirely for their past and present customers to do so on their behalf. Ideally, the painting company you choose should be able to provide an inspiring and reassuring portfolio of completed projects. Not to mention, all the reviews and references necessary to verify their quality and capabilities.
It should be pretty easy to see where the general consensus lies – positive or otherwise. Use the independent reviews and recommendations of others to guide your decision and you won’t go wrong.
4. Guarantees And Warranties
Last but not least, any pro painting team with confidence in its abilities should be willing to offer a satisfaction guarantee as standard. Not to mention, at least some kind of warranty on the completed project. Otherwise, there’s nothing to stop them walking away at any time, irrespective of how dissatisfied you may be or incomplete the project is.
Warranties and guarantees should be clearly communicated, though can of course be questioned and verified. Ensure that the painting company you hire doesn’t consider the project complete until the client is delighted with the result. Likewise, should any discrepancies or quality issues be noted within the first few months at least, they should be covered by the painting company’s warranty.
Here at Homm CPS, we guarantee the quality of every project we take on and cover our work with a market-leading warranty. Quite simply, you will not find a more capable or committed team of professional painters in the region for your next interior paint job.
For more information or to arrange a consultation with one of our experts, reach out to the Homm CPS customer service team today.